Erie’s Commitment to Customer Service Has Always Been Our #1 Priority!
If you’re having an issue with any of our products, please let us know immediately! We can be reached by phone at 1-866-237-1901 between the hours of 8 a.m. and 5 p.m, Monday through Friday, or by email at your convenience. We typically respond to email inquiries within 24 to 48 hours. You can also contact us by using the form below:
Customer Service
Current customers requesting repairs, service, or answers to questions can reach us easily and quickly. Simply e-mail our customer service department directly at the address listed below, or call direct and we’ll contact you today or the next business day.
Email request for service or questions and answers: CustomerCare@erieconstruction.net
Direct line to customer service or to schedule a service request: 800-684-4628
Main office: 800-536-4200